FAQ's and Terms and Conditions


WHAT IS 'THE VIKING FEAST' TAKE HOME?

The Viking Feast Take Home is Mjølner’s very own pre prepared meal kit experience. The recipes – sourced from our venues and soon to be released Viking Feast Cookbook - come pre- prepared and ready for you to reheat at home. The menu is a ‘set menu’ of entrees, mains and desserts – designed to emulate the Mjolner experience as close as possible in your very own feasting hall.

 

WHAT IS INCLUDED IN THE MEAL KITS?

All ingredients required to create the menu at home come pre-prepared, portioned and packaged and only require re-heating. Please note we don’t deliver any meat products that are required to be cooked from scratch. The kits include simple easy to follow reheating instructions for each of the dishes components and come perfectly portioned for the number of guests your meal kit is for.

 

WHAT'S DIFFERENT ABOUT MJØLNER TAKE HOME KITS?

This is no ordinary meal kit – This is the Mjōlner Viking Feast experience. Your confirmation email will include a short movie about Mjolner introducing you to where it all began and the recipes hail from. We’ll include links to Mjølner’s epic venue play list and of course a short video for the day of your cook, which is our signature Norse Toast to begin your evening and get the ambience pumping in your dining room.

To make this even more memorable – you are able to purchase our custom drinking Horns, Highland Park Whisky Collaboration, Skål glasses, Whisky Glasses, Carving knives and more to go along with your feast – all delivered together. You can even buy an epic Nip of Highland Park to recreate our signature Whisky Bone Luge at home!

 

 CAN I ORDER OVER THE PHONE OR VIA EMAIL?

Mjolner has set up a specialty store where you can order from. Orders cannot be processed via phone, email or other means.

 

CAN I CHANGE MY ORDER ONCE IT'S BEEN PLACED?

Changes to orders such as order size or dish numbers can only be done prior to the 4pm day before cut off window. Orders changing in size will need to be cancelled and replaced with a new order by the cut off period.

 

CAN I ORDER MY MEAL FOR DELIVERY AND EAT IT A FEW DAYS LATER?

The Viking feast Meal Kits will have use by dates on each product. It is strongly recommended that it is consumed the day of delivery however each individual item will have a use by date on the label.

 

WHERE DO I DIRECT QUERIES OR COMPLAINTS?

Please email us at takehome@mjolner.com.au. Please note however, orders cannot be processed via email.

 

TERMS AND CONDITIONS

CONFIRMATION OF ORDER

Upon payment you will be sent a confirmation this will outline your order number and day/time for pick up/delivery.

  • Upon payment you will be sent a confirmation this will outline your order number and day/time for pick up/delivery.
  • Orders can be made 2 weeks ahead of pickup or delivery date.

 

AMENDMENTS TO PLACED ORDERS

  • Should you need to make an amendment to a placed order this will need to be completed in writing to takehome@mjolner.com.au.
  • All orders placed are final

 

ALLERGENS

  • All allergens are listed on the menu pages. We take cross contamination very seriously; however we are not an allergen-free environment and therefore cannot guarantee the absence of nuts, soy, wheat, eggs and dairy.
  • Menu items generally cannot be altered (e.g. within a set menu for 1 dish made without onion, garlic)
  • Such requests are handled on a case-by-case basis and may incur additional charges.

 

INSURANCE/DAMAGE

  • Speakeasy Group will not accept responsibility for damage to the home or person during the cooking process.
  • From the point of delivery, the responsibility for the quality and temperature of the products are passed to the customer.

 

OTHER

  • Mjølner sells alcohol inclusive of wine, beer and spirits under a ‘Restaurant License’. The recipient of the delivery order must be over 18 years of age. Mjølner delivery personnel retain the right to ask for proof of age photo ID.
  • If a meal is not up to your standards please send an email outlining the issue along with photo imagery to takehome@mjolner.com.au We want you to be thrilled with your purchase and will endeavor to resolve any issue with quality, quantity or service.
  • Our food safety and hygiene practices follow best practice and are of an exemplary standard. All our team members sanitise their hands before and after shop pick ups and customer deliveries. To see more about how the Speakeasy Group is keeping Covid safe visit here.

 

 

DELIVERY

 

  • Shipping is flat rate of $15.00 per kit applies to all deliveries
  • Your delivery details are for use within Mjølner only and will never be sold or given to any third party outside of our driving partner
  • When your order is delivered, we guarantee it will be less than 5 degrees this is listed as a requirement on the Victorian website here
  • Once delivered, the responsibility for the quality and temperature of the product is passed to the customer.
  • Due to the nature of the deliveries, all deliveries will be left at your doorstep in the event you are not home. Mjolner has authority to leave packages in a safe place.
  • In the event there is not safe place to leave your delivery 9eg, apartment block foyer, cannot get access from the street) our drivers will try to contact you for further instructions. If we are unable to contact you and have no suitable options to leave the package, our driver will wait 5 minutes, before returning the order to Mjølner for you to pick up. Mjolner cannot not issue refunds to recipients that we were unable to complete delivery to and subsequently are unable to pick parcels up from the venue.

PICK-UP

 

  • Pick-up orders are available from Mjolner restaurant, 106 Hardware Street Melbourne, 3000 between 11am and 2pm on your nominated day. Please note even with pick up orders, day prior pre orders are required.

Delivery Suburbs:

3000 Melbourne (0 km)
2890 Australian Defence Forces (0 km)
8009 Flinders Lane (0.4 km)
8001 Melbourne (0.5 km)
8003 Collins Street East (0.5 km)
8007 Collins Street West (0.5 km)
8006 Abeckett Street (0.6 km)
3006 Southbank (0.9 km)
3008 Docklands (1 km)
8001 Melbourne (1.1 km)
3003 West Melbourne (1.1 km)
8005 World Trade Centre (1.1 km)
3005 World Trade Centre (1.1 km)
3056 Brunswick Lower (1.2 km)
3006 South Wharf (1.5 km)
3207 Garden City (1.5 km)
3002 East Melbourne (1.6 km)
3051 North Melbourne (1.7 km)
3205 South Melbourne (1.8 km)
3050 Royal Melbourne Hospital (1.8 km)
3010 University of Melbourne (1.8 km)
3065 Fitzroy (1.9 km)
3053 Carlton South (1.9 km)
3053 Carlton (1.9 km)
3066 Collingwood (2 km)
3052 Melbourne University (2 km)
8002 East Melbourne (2.2 km)
3052 Parkville (2.4 km)
3121 Cremorne (2.7 km)
3121 Richmond South (2.7 km)
3004 Melbourne (2.8 km)
3121 Richmond North (2.8 km)
3121 Richmond (2.8 km)
3121 Richmond East (2.8 km)
3067 Abbotsford (2.8 km)
3206 Albert Park (3 km)
8873 Port Melbourne (3 km)
3054 Carlton North (3.3 km)
3142 Hawksburn (3.4 km)
3031 Kensington (3.4 km)
3141 South Yarra (3.4 km)
3207 Port Melbourne (3.6 km)
3068 Clifton Hill (3.6 km)
3054 Princes Hill (3.7 km)
3068 Fitzroy North (3.8 km)
3206 Middle Park (3.9 km)
3121 Burnley (4 km)
3121 Burnley North (4.1 km)
8015 Melbourne (4.3 km)
8015 Melbourne (4.3 km)
3031 Flemington (4.4 km)
3066 Collingwood North (4.6 km)
3181 Prahran (4.6 km)
3122 Hawthorn (4.6 km)
3142 Toorak (4.6 km)
3057 Brunswick East (4.6 km)
8008 St Kilda Road Central (4.7 km)
3032 Travancore (4.7 km)
3057 Sumner (4.8 km)
3011 Footscray (5.1 km)
3011 Seddon West (5.1 km)
3055 Moonee Vale (5.1 km)
3181 Windsor (5.1 km)
3032 Ascot Vale (5.2 km)
3011 Seddon (5.2 km)
3056 Brunswick (5.2 km)
3182 St Kilda West (5.2 km)
3013 Yarraville West (5.5 km)
3013 Yarraville (5.5 km)
3101 Kew (5.5 km)
3122 Hawthorn North (5.6 km)
3122 Hawthorn West (5.6 km)
3070 Northcote South (5.7 km)
3070 Northcote (5.7 km)
3055 Brunswick West (5.7 km)
3078 Fairfield (5.9 km)
3182 St Kilda South (6 km)
3056 Brunswick North (6 km)
3182 St Kilda (6 km)
3144 Kooyong (6 km)
3015 Spotswood (6.1 km)
3039 Moonee Ponds (6.2 km)
3143 Armadale North (6.2 km)
3143 Armadale (6.2 km)
3181 Prahran East (6.3 km)
3078 Alphington (6.3 km)
3123 Auburn (6.3 km)
3122 Auburn South (6.4 km)
3183 St Kilda East (6.4 km)
3012 Kingsville (6.4 km)
3004 St Kilda Road (6.5 km)
3004 St Kilda Road Central (6.5 km)
3055 Brunswick South (6.5 km)
3055 Moreland West (6.5 km)
3183 Balaclava (6.6 km)
3071 Thornbury (6.7 km)
3015 Newport (6.8 km)
3016 Williamstown (6.8 km)
3051 Hotham Hill (6.9 km)
3146 Tooronga (7 km)
3102 Kew East (7.1 km)
3123 Hawthorn East (7.2 km)
3144 Malvern (7.2 km)
3144 Malvern North (7.2 km)
3012 West Footscray (7.2 km)
3083 La Trobe University (7.2 km)
3015 South Kingsville (7.2 km)
3032 Highpoint City (7.2 km)
3124 Camberwell West (7.2 km)
3058 Moreland (7.3 km)
3124 Camberwell (7.3 km)
3124 Camberwell South (7.3 km)
3124 Camberwell North (7.3 km)
3185 Ripponlea (7.3 km)
3040 Essendon (7.4 km)
3032 Maribyrnong (7.5 km)
3103 Deepdene (7.5 km)
3161 Caulfield Junction (7.5 km)
3126 Camberwell East (7.6 km)
3012 Maidstone (7.6 km)
3103 Stradbroke Park (7.6 km)
3184 Elwood (7.7 km)
3103 Balwyn East (7.7 km)
3079 Ivanhoe North (7.7 km)
3079 Ivanhoe (7.7 km)
3124 Middle Camberwell (7.8 km)
8576 Ivanhoe (7.8 km)
3058 Coburg (7.9 km)
3184 Brighton Road (8 km)
3161 Caulfield North (8 km)
3040 Aberfeldie (8.1 km)
3012 Tottenham (8.2 km)
3041 Cross Keys (8.2 km)
3044 Pascoe Vale South (8.4 km)
3016 Williamstown North (8.4 km)
3185 Elsternwick (8.4 km)
3104 Balwyn North (8.6 km)
8627 Camberwell (8.6 km)
3079 Ivanhoe East (8.6 km)
3012 Brooklyn (8.7 km)
3041 Essendon North (8.7 km)
3040 Essendon West (8.7 km)
3162 Caulfield (8.8 km)
3146 Glen Iris (8.8 km)
3019 Braybrook (8.8 km)
3072 Preston (8.9 km)
3072 Preston West (8.9 km)
3072 Preston South (8.9 km)
3103 Balwyn (8.9 km)
3034 Avondale Heights (8.9 km)
3072 Gilberton (8.9 km)
3126 Canterbury (9 km)
3145 Caulfield East (9 km)
3058 Batman (9 km)
3025 Altona North (9 km)
3162 Caulfield South (9.2 km)
3041 Strathmore (9.2 km)
3058 Coburg North (9.3 km)
3081 Bellfield (9.3 km)
3081 Heidelberg West (9.3 km)
3086 La Trobe University (9.5 km)
3081 Heidelberg Rgh (9.6 km)
3072 Northland Centre (9.6 km)
3072 Regent West (9.7 km)
3044 Pascoe Vale (9.7 km)
3084 Eaglemont (9.8 km)
3185 Gardenvale (9.8 km)
3019 Robinson (9.9 km)
3145 Darling (10.1 km)
3163 Glen Huntly (10.1 km)
3145 Darling South (10.1 km)
3084 Heidelberg (10.2 km)
3025 Altona Gate (10.2 km)
3127 Surrey Hills North (10.2 km)
3125 Surrey Hills South (10.2 km)
3072 Preston Lower (10.2 km)
3127 Surrey Hills (10.3 km)
3081 Heidelberg Heights (10.3 km)
3042 Niddrie (10.3 km)
3058 Merlynston (10.3 km)
3186 Brighton North (10.4 km)
3147 Ashburton (10.4 km)
3020 Sunshine (10.4 km)
3145 Central Park (10.4 km)
3104 Greythorn (10.4 km)
3187 North Road (10.4 km)
3187 Brighton East (10.5 km)
3145 Malvern East (10.6 km)
3041 Essendon Fields (10.7 km)
3105 Bulleen (10.7 km)
3127 Mont Albert (10.8 km)
3128 Wattle Park (10.8 km)
3018 Seaholme (10.8 km)
3125 Burwood (10.9 km)
3042 Niddrie North (10.9 km)
3151 Burwood Heights (10.9 km)
3163 Carnegie (11 km)
3084 Rosanna (11 km)
3020 Sunshine West (11.1 km)
3046 Oak Park (11.1 km)
3186 Brighton (11.2 km)
3020 Sunshine North (11.2 km)
3129 Mont Albert North (11.3 km)
3073 Reservoir (11.3 km)
3147 Ashwood (11.3 km)
3176 Scoresby (11.5 km)
3163 Murrumbeena (11.6 km)
3204 Ormond (11.6 km)
3033 Keilor East (11.6 km)
3020 Albion (11.6 km)
3025 Altona East (11.7 km)
3018 Altona (11.7 km)
3148 Holmesglen (11.7 km)
3128 Box Hill (11.8 km)
3041 Strathmore Heights (11.9 km)
3128 Box Hill Central (11.9 km)
3020 Glengala (11.9 km)
3186 Dendy (12 km)
3046 Hadfield (12 km)
3125 Bennettswood (12 km)
3148 Chadstone Centre (12.1 km)
3204 Mckinnon (12.1 km)
3128 Box Hill South (12.1 km)
3163 Booran Road (12.2 km)
3084 Banyule (12.2 km)
3083 Kingsbury (12.3 km)
3060 Fawkner (12.4 km)
3129 Box Hill North (12.5 km)
3166 Hughesdale (12.5 km)
3109 Doncaster Heights (12.5 km)
3026 Laverton North (12.5 km)
3085 Macleod West (12.6 km)
3085 Macleod (12.6 km)
3108 Doncaster (12.6 km)
3046 Glenroy (12.6 km)
3022 Ardeer (12.6 km)
3148 Chadstone (12.7 km)
3204 Bentleigh (12.7 km)
3107 Templestowe Lower (12.8 km)
3042 Keilor Park (13 km)
3043 Gowanbrae (13 km)
3021 Kealba (13.1 km)
3148 Jordanville (13.1 km)
3084 Viewbank (13.1 km)
3129 Kerrimuir (13.1 km)
3128 Houston (13.1 km)
3166 Oakleigh (13.3 km)
3188 Hampton (13.6 km)
3188 Hampton North (13.6 km)
3165 Bentleigh East (13.6 km)
3130 Laburnum (13.8 km)
3186 Were Street (13.9 km)
3130 Blackburn South (14.1 km)
3023 Cairnlea (14.2 km)
3149 Mount Waverley (14.2 km)
3188 Hampton East (14.3 km)
3085 Yallambie (14.3 km)
3047 Jacana (14.3 km)
3036 Keilor (14.3 km)
3106 Templestowe (14.3 km)
3189 Moorabbin (14.4 km)
3189 Moorabbin East (14.4 km)
3130 Blackburn North (14.4 km)
3166 Oakleigh East (14.4 km)
3087 Watsonia (14.4 km)
3093 Lower Plenty (14.4 km)
3130 Blackburn (14.5 km)
3189 Wishart (14.5 km)
3061 Campbellfield (14.5 km)
3021 St Albans (14.6 km)
3030 Derrimut (14.7 km)
3193 Black Rock North (14.7 km)
3151 Burwood East (14.9 km)
3166 Huntingdale (14.9 km)
3083 Bundoora (15 km)
3023 Deer Park North (15 km)
3023 Deer Park (15.1 km)
3047 Broadmeadows (15.1 km)
3043 Gladstone Park (15.1 km)
3038 Keilor Downs (15.1 km)
3074 Thomastown (15.3 km)
3028 Altona Meadows (15.4 km)
3131 Forest Hill (15.6 km)
3191 Sandringham (15.6 km)
3149 Syndal (15.7 km)
3149 Pinewood (15.7 km)
3043 Tullamarine (15.8 km)
3087 Watsonia North (15.8 km)
3047 Dallas (15.8 km)
3042 Airport West (15.8 km)
3022 Deer Park East (15.9 km)
3167 Oakleigh South (15.9 km)
3109 Doncaster East (16 km)
3094 Montmorency (16.1 km)
3190 Highett (16.1 km)
3088 Greensborough (16.1 km)
3110 Nunawading (16.1 km)
3131 Nunawading (16.1 km)
3029 Truganina (16.2 km)
3049 Westmeadows (16.3 km)
3028 Laverton (16.3 km)
3021 Albanvale (16.4 km)
3800 Monash University (16.5 km)
3088 Briar Hill (16.5 km)
3111 Donvale (16.8 km)
3150 Glen Waverley (16.9 km)
3168 Notting Hill (16.9 km)
3075 Lalor (16.9 km)
3131 Brentford Square (16.9 km)
3168 Clayton (17.1 km)
3028 Seabrook (17.1 km)
3023 Burnside (17.2 km)
3049 Attwood (17.2 km)
3192 Cheltenham (17.3 km)
3021 Kings Park (17.3 km)
3192 Cheltenham East (17.3 km)
3027 Williams Landing (17.3 km)
3133 Vermont South (17.3 km)
3132 Mitcham North (17.4 km)
3132 Mitcham (17.4 km)
3192 Southland Centre (17.5 km)
3037 Delahey (17.6 km)
3169 Clarinda (17.6 km)
3038 Watergardens (17.6 km)
3133 Vermont (17.7 km)
3023 Ravenhall (17.8 km)
3082 Mill Park (17.8 km)
3095 Eltham (17.9 km)
3132 Rangeview (18.1 km)
3193 Black Rock (18.1 km)
3023 Burnside Heights (18.1 km)
3048 Coolaroo (18.1 km)
3038 Keilor Lodge (18.2 km)
3038 Taylors Lakes (18.4 km)
3048 Meadow Heights (18.4 km)
3030 Point Cook (18.5 km)
3194 Mentone East (18.5 km)
3169 Clayton South (18.6 km)
3088 St Helena (18.6 km)
3036 Keilor North (18.7 km)
3170 Waverley Gardens (18.8 km)
3076 Epping (18.8 km)
3037 Taylors Hill (18.8 km)
3202 Heatherton (18.8 km)
3062 Somerton (18.9 km)
3023 Caroline Springs (19 km)
3095 Eltham North (19.3 km)
3170 Mulgrave (19.5 km)
3037 Sydenham (19.6 km)
3114 Park Orchards (19.6 km)
3193 Beaumaris (19.8 km)
3064 Roxburgh Park (19.8 km)
3193 Cromer (19.9 km)
3194 Moorabbin Airport (19.9 km)
3134 Ringwood (20 km)
3090 Plenty (20 km)
3150 Wheelers Hill (20.1 km)
3194 Mentone (20.2 km)
3059 Greenvale (20.2 km)
3152 Wantirna (20.4 km)
3029 Tarneit (20.5 km)
3095 Research (20.5 km)
3152 Studfield (20.6 km)
3134 Ringwood North (20.8 km)
3171 Springvale (20.9 km)